In some cases, the acrylic's protective film will be left on the products sent out to you, to ensure the item arrives in the best possible condition. This can be easily removed by simply peeling it off.
As all of our items are custom & made to order, we are not currently able to offer refunds. Current processing time is 5-7 working days, although your order may arrive before this time. Please email us if you have any questions about the status of your order.
PLEASE NOTE - colours may vary slightly to those shown in images. This is due to using tiny dots (pixels) that change colour based on the combination of RGB (red green blue) on your phone/computer screen. We don't use filters on our images so that you're able to see the colours as true to life as possible.